Customer Service

Our products are crafted and shipped with care from Winnipeg, Canada.

Contact Us

For Design Services

If you’re interested in commissioning custom graphic design work, please contact our design team.

Orders

We ship out our packages every Tuesday and Thursday.

Please contact us for a custom quote on Expedited Shipping.

All pricing is in CAD dollars.

Returns & Exchanges

Returns are accepted within 10 business days. Product must be returned in unopened condition for a full refund. Items listed as SALE items, will not be accepted for return. Any used or altered products will not be accepted for refund. The cost of shipping the returned item must be covered by the customer. Please contact hello@youipaper.com for more information prior to returning an item.

Additional Info

Shipping

We are currently only shipping to Canada and the United States. All canadian orders are shipped via Canada Post. Expected turnaround is 4-6 business days. All US orders are shipped via UPS, with expected turnaround of 7-10 business days.

Please contact hello@youipaper.com for expedited shipping quotes.

Wholesale

For all wholesale inquires please visit our Wholesale page or contact Marcelle at hello@youipaper.com.

Français

Nous sommes fiers d’être bilingues et pouvons vous offrir un service en français si vous désirez. SVP communiquer avec Marcelle, au 204-997-4670 ou hello@youipaper.com.